Agent Privacy Policy – Business-Kerala.com

Effective Date: 01-11-2010

This Privacy Policy outlines how Business-Kerala.com collects, uses, and protects information provided by agents who register or collaborate with us.

1. Information We Collect

When you register or interact with our platform, we may collect:

Full name
Phone number and WhatsApp number
Email address
City, district, pin code, exact location
Business or agency name (if applicable)
Areas you cover
Experience, languages known
Profile picture or ID proof (optional)
Notes or services offered

2. Purpose of Data Use

Your information is used to:

Verify your identity and profile before activation
Assign leads and track your performance
Show your details in agent search results
Facilitate communication between agents and clients
Maintain accurate agent listings and commission records

3. Data Sharing & Visibility

Your public agent profile (name, contact info, service area, etc.) may be displayed on our website.
We do not sell or rent your data to any third party.
We may share agent information with clients only when relevant (e.g., for location-based matching or when you are assigned to a lead).

4. Confidentiality & Security

Internal data is securely stored and accessible only to authorized staff.
All necessary precautions are taken to prevent unauthorized access or misuse.

5. Your Rights

Agents may:

View or request changes to their submitted data
Request profile removal or deactivation
Withdraw consent for public visibility
Raise complaints or concerns about data handling

To exercise these rights, contact us at support@business-kerala.com, +91 889555444

6. Policy Updates

We may update this policy occasionally. Changes will be communicated via email or dashboard.